eFACiLiTY® Integrations for Enhanced IWMS & CAFM Software

eFACiLiTY®, the most comprehensive IWMS & CAFM software seamlessly integrates with all kinds of third-party applications/systems, including Building Management Systems/Building Automation Systems (BMS/BAS), Access Control Systems, ERP, etc. It can be set up as a central hub for accessing and sharing information generated across different systems.

To know more about our integrations, read on.

Provisioning & SSO (Single Sign-On)

eFACiLiTY® supports a variety of SSO/Login authentication options.

Native Authentication – For authenticating the eFACiLiTY® application users with Multi-Factor
Authentication (MFA) (Password + OTP)
AD/LDAP – Microsoft Active Directory Authentication
ADFS – Active Directory Federation Services
Azure Active Directory single sign-on using SAML
SAML (Security Assertion Markup Language) SSO such as OneLogin, OKTA, Ping Federate, or any SSO that supports SAML Authentication

Building Automation Systems/Building Management Systems (BAS/BMS)

BAS/BMS integration with eFACiLiTY® enables smart automation of the buildings & other facilities by monitoring and controlling various sensors/equipment/assets to improve the building operations. It manages several building systems ensuring the operational performance of the facility as well as the comfort and safety of building occupants.

Facility managers located anywhere in the world can easily monitor all building assets without accessing the building management systems. End-users can also control their assigned office systems from their mobile devices.

Building Information Modeling (BIM)

With IWMS & CAFM and BIM integration, it is easy to display information such as asset status, pending work orders/tickets list, work order history, captured readings, etc., overlayed on top of the 3D BIM model, which provides excellent visualization for better planning.
eFACiLiTY® will support BIM drawings in multiple formats:

Autodesk Forge and xBIM viewers are supported.

ERP / Financial Accounting Software

eFACiLiTY® integrates with multiple accounting and ERP software to transfer financial transactions, procurement, and inventory-related transactions, master data exchange, etc.
Some of the popular ERPs with which the integrations have been implemented already are listed below:

Application Programming Interfaces (APIs)

eFACiLiTY® seamlessly integrates with any third-party applications through various integration methods including REST APIs, providing a fully integrated suite to manage end-to-end business requirements within a facility.

The standard APIs are available for the below-mentioned operations:

User Authentication

Get Equipment or Location by Level

Facility Booking Details (Get facility details, booked & available facility details)

Helpdesk Calls (Raise new requests, update call status, get call details & call attachments & master data APIs) for use in IVR, Chatbot system, etc.

Work orders (Raise new work order, update work order status, get work order details)

Schedule Maintenance (Get policy and equipment downtime details)

Tenant Billing System (Get tenant billing details)

Vendor Data Synchronization

HRMS Synchronization

Asset Synchronization

Payment Gateway

eFACiLiTY® also integrates with all kinds of hardware/software systems if the required interfaces (API/SDK) are available for these systems.

NFC Integration

Face Recognition

IVR Integration

API Consumer and API Builder Options

Today, the collaboration of multiple software, while exposing data and methods from one application to another has become an essential feature and APIs facilitate such integrations. eFACiLiTY® has a versatile tool to build APIs dynamically to match the user requirements.
eFACiLiTY® enables you to do all these effortlessly with minimal coding. The APIs exposed by eFACiLiTY® can be called by the client program to push/pull data from eFACiLiTY®. It makes it possible to integrate with other programs without support from the development team.

API Builder dy

The API Builder feature helps to build new APIs in eFACiLiTY®. It can be a GET/POST method for performing multiple operations. dy

Key Features

The API Builder offers the following features: dy

Ability to choose the method types like SELECT or INSERT or UPDATE or DELETE dy

Ability to perform a collection of operations by execution of stored procedures

Detailed documentation of every API combined with the explanation for every parameter will be available

Ability to extract multiple records and also feed input data to another API

API Consumer

eFACiLiTY® has an API Integration program wherein third-party APIs can be consumed and relevant data can be imported into the eFACiLiTY® application. The API Consumption program can be configured as a scheduled task to synchronize data from other applications at configured intervals.

Key Features

The API Consumer offers the following features:

Ability to choose method types like SELECT or INSERT or UPDATE or DELETE

Data retrieved from APIs can be inserted/updated into eFACiLiTY® database tables

Ability to perform a collection of operations by calling execution of stored procedures

Hardware

eFACiLiTY® supports any kind of device that can be connected to a network. Some of the hardware interfaces with which eFACiLiTY® integrates are:

Dymo Label Writer 450

Epson Plain Paper Printers

Microsoft Web Camera, any HD Web Camera

Brother QL-570, 810 W

CardScan Business Card Scanner

Honeywell Barcode/QR Code Scanner

Topaz Digital Signature Pad TS460 Siglite 1×5, iBall Touch Pen

Qbic Kiosk Device, Android/iOS-based Tablet

Smart Meters

Devices supporting Modbus, BACnet, LonWorks, TCP/IP protocols

Smart IoT (Internet of Things) Buttons

eFACiLiTY® integrates with Smart IoT Buttons/QR Codes to facilitate One-Touch/Touch-free facility management operations in your buildings. It will enable occupants to raise requests, report complaints, register feedback, etc., instantly, allowing the creation of a people-centered workplace, and improving facility standards.

These IoT buttons can be easily integrated with eFACiLiTY® for detecting respective problems to create automatic high-priority breakdown work orders that get assigned to the technicians instantly.

The popular Smart IoT Buttons available in the market with which eFACiLiTY® integrate are