Tenant Billing System and Utilities Billing Software
Managing multi-tenant properties can be complex and error-prone, especially when it comes to billing for rent, utilities, and additional services. Manual billing processes lead to delays, inaccuracies, and disputes—frustrating both tenants and managers. Without integrated systems to track lease terms, utility usage, and service charges, the process becomes even more cumbersome.
eFACiLiTY® Tenant/Utilities Billing Software automates the cumbersome monthly billing process of multi-tenanted facilities like malls, airports, business/IT parks, commercial and residential complexes. Fixed charges like rental & common maintenance, electricity charges, water usage, common area apportioned charges, concessionaire charges, other tenant service charges, tenant specific ad-hoc services, etc. can be automatically billed with 100% accuracy and transparency.
The software can also integrate with Building Automation / Building Management Systems (BAS/BMS), smart meters, IoT meters, etc. to capture utilization data. With this system, you can also implement pre-paid metering and time-based charges (peak/normal/holiday rates) making it a complete solution to meet all your tenant billing needs. The software also integrates with your ERP / Financial Accounting software.
Key Benefits
Our Tenant Billing System streamlines billing processes, ensures accuracy and transparency, enhances tenant communication, and ensures compliance—leading to improved satisfaction, trust, and loyalty
Automated Billing Processes
Our system automates tenant billing processes, including invoice generation, calculation of charges, and delivery of bills, reducing errors, streamlining billing cycles, and improving efficiency.
Automated Meter Reading
Our system integrates with smart metering technology and building automation systems to automate meter reading processes, capturing real-time utility consumption data and eliminating the need for manual readings.
Integrated Data Management
Our system integrates with property management software and accounting systems to ensure the accuracy and consistency of billing data, including lease agreements, service charges, and utility expenses, minimizing billing discrepancies.
Transparent Billing Statements
Our system provides transparent billing statements to tenants, detailing charges for rent, utilities, maintenance, and other services, enhancing transparency, trust, and tenant satisfaction.
Superior Tenant Experience with Self-Service Portal
Our system empowers tenants through a modern, user-friendly portal to view bills, make payments, track usage, and raise queries—improving engagement, reducing disputes, and boosting satisfaction and loyalty.
Enhanced Communication Channels
Our system provides tenants with a self-service portal for viewing bills, making payments, and raising queries—improving engagement, responsiveness, and satisfaction.
Regulatory Adherence and Compliance Assurance
Our system ensures compliance with lease agreements, regulatory requirements, and industry standards for billing accuracy through automated validation checks, audit trails, and reporting capabilities, reducing legal risks and reputational damage.
Tenant Billing System – Key Features
Tightly integrates with popular BAS/BMS systems, Smart Meters through direct BACnet/Modbus protocols and IoT meters
Manage property, tenant/owner, lease and contract information
Tenant move-in, move out, subscriptions
Set up utility wise / slab wise billing rates
Set up tenant/property wise fixed charges, monthly rentals, maintenance fee, etc.,
Calculate customer sales based concessionaire charges
Captures the utilization of services/utilities by tenants manually or automatically
Option to manually import the readings and capture readings using a mobile app
Bill generation and mass emailing / printing
Common area utilization tenant wise apportioning and provision to capture charges for ad-hoc services
Tenant payments, expenses, and credit notes tracking
Automatic calculation of yearly escalations on rentals and other charges
Bill registers, tenant ledgers, receivables statement
Bill wise matching of payments and credit notes
Occupancy / vacancy & payment status analysis
Reminders for lease contracts nearing expiry
Integrates with other financial applications
Display consumption patterns, energy savings, carbon footprint, etc. graphically on the bills to create more awareness with the tenants
Key Features
Meter/equipment readings through Barcode/QR Code/NFC/RFID
Capture/update meter readings against services or meters
View consumption details
See how leading enterprises manage facilities with eFACiLiTY®
Book A DemoFeatured Case Studies
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Indospace, India’s largest logistics real estate developers streamlines its facility management across 20+ locations with eFACiLiTY®
Godrej Industries, the top Indian conglomerate automates the facility maintenance and helpdesk operations for their corporate house in Mumbai with eFACiLiTY®
